The Challenge: The Retail Communication Trap

As a growing Belgian retailer, ExtraShop faced a common industry bottleneck: a fragmented mess of emails, phone calls, and social media contacts. This manual coordination for their central warehouse was highly unproductive, draining the time of their logistics teams and creating constant administrative friction.

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The Solution: Collaborative Scheduling

ExtraShop implemented Streamliner to act as a unified community hub. By connecting their suppliers, carriers, and the warehouse on a single platform, they moved beyond "truck-centric" booking into a truly order-centric operation.

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The Results

• Administrative Freedom: Eliminated the need to manually process 150+ emails per day for appointments.

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• Instant Visibility: The team now starts every morning with a complete, real-time view of all expected shipments without manual data entry.

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• Smooth Execution: Improved management of internal resources and technical documentation, such as CMRs.

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• Zero-Friction Adoption: Thanks to a "top-notch" onboarding team, the warehouse staff transitioned smoothly to the new digital standard in just weeks.