STREAMLINER MODULES
Inbound & Outbound Monitoring
Inbound and outbound monitoring presents a challenge due to its separation from the scope of the ERP system. Whereas the ERP is designed to manage processes within the 4 walls of a company, it is ill equipped to manage processes that cross company boundaries. The execution of a purchase order or shipment is by nature cross-company process. This process largely relies on information from various stakeholders, including suppliers and carriers, making it less digitalised, streamlined and prone to information gaps. Unlike other aspects managed by the ERP, the dynamic nature of inbound monitoring requires constant coordination and communication to ensure the accurate tracking and management of incoming goods.
Streamliner's inbound monitoring offers vital benefits:
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Visibility: Tracks shipments comprehensively.
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Exception Management: Proactively tackles issues.
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Downtime Reduction: Swift issue resolution.
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Communication: Enhances collaboration.
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Customer Satisfaction: Ensures timely deliveries.
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Data Insights: Identifies trends and bottlenecks.
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Cost Efficiency: Optimizes resources, cuts disruptions.
STREAMLINER INBOUND MONITORING - KEY FEATURES
EASY INTERFACING
Integrating with your ERP is vital for the Streamliner inbound monitoring platform, as it serves as the primary source of input, acting as the central repository for orders and planned shipments.
API or file transfer
Streamliner is designed to smoothly integrate into any ERP system within a span of fewer than 10 days, facilitated by well-defined APIs or by uploading data.
SAP, Oracle, Microsoft Dynamics
Interfaces have been built with major existing ERP systems.
Extensions
All steps of the delivery of an inbound shipment are logged and timestamped. If needed, this information can easily be fed back to your ERP system.
STREAMLINER INBOUND MONITORING - KEY FEATURES
LIFE CYCLE MONITORING
Streamliner is designed to seamlessly adjust to your configuration and organizational structure, rather than requiring you to modify your setup to fit the platform.
Life cycle
Streamliner follows the life cycle of your orders and provides visibility into the status of your inbound shipments as they move through the supply chain.
Automated notifications
Streamliner generates automatic notifications for milestones, delays, or issues, enabling proactive issue resolution.
Dashboards
Dashboards provide readily accessible visual representations of relevant metrics and key performance indicators to swiftly offer valuable insights.
STREAMLINER INBOUND MONITORING - KEY FEATURES
IMPROVED COMMUNICATION
Streamliner facilitates collaboration between all stakeholders (suppliers, customers, LSPs, carriers) by sharing information and enabling them to update shipment details.
Order centric chat
Chat with your carriers and suppliers without needing contact details, while keeping chats and attached docs linked to the respective shipment for reference.
Issue Handling
You can define a set of predefined issues to standardise the communication of deviations noticed during order delivery. The usage of this structured way of communicating allows for a clear reporting and SLA monitoring.
Performance reports
Streamliner measures inbound performance against predefined SLAs. Suppliers and carriers can benchmark their performance against the average.
INBOUND MONITORING BENEFITS AND COST SAVINGS
WHITE PAPER
Inbound monitoring reduces costs by optimising the follow up of orders and shipments. This boosts operational efficiency, replaces manual methods, and shifts performance assessment towards data-driven insights. Learn more about Streamliner's inbound monitoring benefits and cost savings in our white paper.